Mobile cat nail trimming & grooming FAQs
Making an appointment
How do I request an in-home appointment to get my cat’s nails trimmed?
You may request an appointment by completing the contact form, or by calling or texting us at (475) 999-4314.
Is a deposit required?
Yes. To lock in your appointment, a $25 deposit is required. You may use Venmo (@Caticurestogo) or Zelle (267) 836-6014. The balance + tax is due at time of service.
Is proof of Rabies Vaccination required?
Yes. All cats must have received their Rabies Vaccination within 12 months of the scheduled appointment date. Please be in touch with any extenuating circumstances and we’ll do our best to work with you and your cat’s special needs.
Can I expect a confirmation prior to my appointment?
Yes. Within 24 hours of your scheduled appointment, you will receive an email and/or text with a reminder.
Are you available in the evenings?
Early evening hours are available seasonally during the summer from June through August on Tuesday and Wednesday evenings.
Are you available on weekends?
Yes. On the 1st and 3rd Saturday of each month, appointments are available from 10am-2pm.
Are you insured?
Yes, Caticures To Go is fully insured through Pet Care Insurance Company.
Pricing Policies
How much does it cost to get my cat’s nails trimmed?
Our base fee for our Purrfect Start service (standalone cat nail trim) is $35 plus 8% sales tax. We offer a 10% discount for senior citizens 65+, veterans, and full-time students.
Are your services taxed?
Yes. An 8% sales tax is added to all charges.
What is your cancellation policy?
We understand that life can sometimes get in the way.
If you must cancel your cat’s nail trim appointment prior to 24 hours before the appointment, you will not incur a $25 cancellation fee. Your $25 deposit will be applied to your next scheduled appointment.
Cancellations within the 24-hour appointment window will incur a $25 cancellation fee.
Chronic cancellations will require payment in full prior to all subsequent appointments.
Do you offer discounts?
Yes. We offer multi-cat household discounts as well as a 10% discount for seniors over 65, veterans, and full-time students.
Services
What services do you provide?
Caticures To Go specializes in basic cat grooming services that include nail trims, de-shedding/brushing, ear cleaning, and dry shampoo baths. Please visit our Services page for a list and a full description of each service.
Do you bathe cats or do Lion cuts?
No, not at this time. If your cat requires these services, we can recommend a full-service cat groomer.
What products do you use?
We use only top of the line products that are hypoallergenic and safe for cats. Some of our favorite brands include Furminator, Miracle Care, Paw Sono, and Wet Ones for pets.
Service Area
What is your service area?
Our primary service area covers Center City. This includes: Fitler Square, Gayborhood, Graduate Hospital, Logan Square, Midtown Village, and Rittenhouse Square.
Secondary service areas ($7 upcharge) include Chinatown, Fairmount, Fashion District, Head House, Old City, Parkway Museums District, Point Breeze, Society Hill, South Philly, University City, and Washington Square West.
Please inquire about special pricing for other Philly neighborhoods.
Is there a transportation charge?
Not for our primary service area which covers Center City, Fitler Square, Gayborhood, Graduate Hospital, Logan Square, Midtown Village, and Rittenhouse Square.
There is a $7 travel charge for these neighborhoods: Chinatown, Fashion District, Head House, Old City, Parkway Museums District, Point Breeze, Society Hill, South Philly, University City, and Washington Square West.
Please inquire about special pricing for other Philly neighborhoods.
How do you travel and park here?
Unlike other mobile at-home cat groomers, I travel to my clients either on foot or by bus, eliminating parking requirements at your home.
Pre-appointment Preparation
How can I prepare my cat for their nail trim appointment?
Please read Tips to Help Prepare for Your Cat’s At-Home Grooming Appointment and Purrfect Playlist: Music Just for Cats, you may also download this helpful checklist.
Is sedation necessary for a nail trim?
Not typically, no. However, if your cat is overly anxious or has scratched/bitten in the past, then you may want to consider giving them a prescription dose of Gabapentin. (Your veterinarian will prescribe this and be sure to follow their dosing recommendation.)
There are also holistic remedies such as Rescue Remedy that helps cats relax and take the edge off so they are more comfortable.
My cat is FIV+, will you still trim their nails?
Yes. We have cat clients that are FIV+ and so long as they are not reactive/fractious, their nail care is handled no differently.
General Cat Nail Care
Why should I get my cat’s nails trimmed?
Trimming helps prevent painful overgrowth and possible infections; nail trimming reduces accidental scratches; protects furniture, and you and your family members’ skin. This is especially important if you have young children and/or other pets.
How often should a cat’s nails be trimmed?
Most cats need a trim every 4–6 weeks, depending on how fast their nails grow and how much they scratch naturally. Having a cat scratcher (or two) is helpful for them to satisfy their natural instincts and helps them shed their nail sheaths.
Do indoor cats need nail trims?
Yes. Indoor cats don’t wear down their nails as much as outdoor cats, so trimming is especially important.
At what age can my cat’s nails start to be trimmed?
Kittens as young as 8 weeks old can get their nails trimmed. Early handling helps kittens get used to having their paws touched making their grooming a lifelong pleasant experience.
I have a senior cat, is there anything I should do differently?
Senior cats (typically defined as between 7 and 11 years old) and super-senior cats (12 years old and older) can require more frequent nail trims because as they age, their ability to use a scratching post can be limited and their nails often get thicker with age. It is important not to allow their nails to get too long as this can cause an infection if they grow into the paw pads.
ReFUR & Save
Is there a limit to how many referrals I can make?
No! We want you to share the benefits of in-home cat grooming services with all the cat parents in your life.
When do I receive my savings?
There is no waiting, no points to accumulate or any other blocks. The $5 savings will be applied the next time you schedule your cat’s nail trim appointment.
What should my referral do?
Simply contact us and give us your name at time of booking and they’ll be quoted the correctly discounted price.